Rental Car Management
At The Forrest Group, we manage and optimize rental car operations for leading brands such as Avis, Enterprise, and Hertz, ensuring smooth and efficient services at some of the busiest airports in the U.S.
Scope of Service Offerings
- Shuttling services between Turn In, QTA, and Ready Lines
- Transporting vehicles to/from Maintenance
- Registration Services
- Agency Support
- Preventive Maintenance
- Service Attendants
- In Fleet and Turnback Services
Overview of Capabilities
- Site-Based Training Modules
- Recruiting, Screening, Hiring, and Training
- Complete Human Resource Management (HRM)
- Demand-Based Staffing
- Risk Assessment
- On-Site Management
- Employee Retention Programs
- Fleet Management Excellence: Utilizing GPS tracking and advanced software to ensure vehicles are clean, fueled, and maintained to the highest standards.
- High-Volume Expertise: Seamless operations at key hubs like LAX, BUR, and IND.
- 24/7 Operational Oversight: Skilled managers and shift leads ensure smooth workflows and customer satisfaction.
- Data-Driven Decisions: Real-time reporting and analytics to optimize performance and reduce costs.
Automated Retail
Transforming airport retail with next-generation solutions, The Forrest Group delivers unparalleled convenience and premium services.
- Expansive Presence: Operating 21 automated retail locations across top U.S. airports, including Chicago O’Hare and Austin-Bergstrom.
- Innovative Technology: AI-driven restocking alerts, real-time inventory tracking, and user-friendly interfaces.
- Award-Winning Excellence: Recently awarded the RFQ for Automated Retail Vending Concessions at LAX and VNY.
- Diverse Offerings: Providing travelers with a range of products, from essentials to luxury items.
Hospitality Technology
Fly Lyfe, powered by The Forrest Group, redefines airport concierge services with cutting-edge technologies that enhance the traveler experience.
- AI-Driven Concierge Services: Personalized assistance, including flight updates, baggage tracking, and itinerary management.
- Facial Recognition Technology: Streamlined check-ins and enhanced security.
- Interactive Holograms: On-demand information and guidance.
- Virtual Reality Integration: Immersive experiences for entertainment and information.
- Customer Analytics: Advanced tools to optimize airport workflows and customer satisfaction.
- Airport Lounge Access: Software provider for airport lounge access world wide including curbside meet and greet
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